Returns & Refunds Policy

Last updated: October 19, 2026

This policy applies to purchases made at www.sleevearmor.com, operated by SleeveArmor (“we,” “us,” or “our”).

For help with a cancellation, return, or refund, contact sleevearmor@gmail.com.

Nothing in this policy limits any rights or remedies available to you under applicable law.

1. Our 14-Day Return Window

You may request a return within 14 calendar days after your item is delivered. Please contact us within this period to let us know which items you wish to return.

For orders delivered in separate packages, each item’s return window begins when that item is delivered.

You do not need to provide a reason for a standard change-of-mind return. However, describing any product issue will help us determine the appropriate return arrangements.

Once we provide the return address and instructions, please ship the item back within 14 calendar days. Time spent waiting for our instructions will not count against this shipping deadline.

These time limits do not restrict any additional rights concerning defective, incorrect, or misdescribed products under applicable law.

2. Return Conditions

For a change-of-mind return, the product must:

• Be in the condition received, except for reasonable inspection to check its condition and suitability.
• Include all components and accessories supplied with it.
• Be free from damage, alterations, or wear caused after delivery beyond reasonable inspection.

Please retain the original packaging where possible and package the item securely for return shipping. Original packaging is not an absolute requirement, and its absence does not limit applicable statutory rights.

Damage or defects present when the product arrived will be handled under Section 6.

3. How to Request a Return

Email sleevearmor@gmail.com with:

• Your full name.
• Your order number.
• The email address used at checkout.
• The item or items you wish to return.

If you are reporting damage, a defect, or an incorrect item, please describe the issue. Photos or a short video are helpful where available.

We will acknowledge your request and provide the correct return address and shipping instructions.

Please do not send items to our business mailing address or the address printed on the original package unless we specifically instruct you to do so.

Return destinations vary by product and fulfillment partner and may be outside the United States. Contact us before purchasing if you need to confirm the return country for a particular product.

You do not need an AliExpress account or need to contact our supplier to request a return from SleeveArmor.

4. Return Shipping Costs

For change-of-mind returns, you are responsible for return shipping costs. International return shipping may cost more than domestic shipping.

Free shipping on your original order does not include free return shipping.

For a qualifying damaged, defective, incorrect, or misdescribed item, we will cover any required return shipping and explain how the return will be arranged before you send it.

We recommend retaining proof of shipment and using a tracked service. If a return appears lost in transit, contact us so we can review the tracking and shipping arrangements. Responsibility will be determined according to those arrangements and applicable law.

5. Change-of-Mind Refunds & Fees

Where permitted by applicable law, a change-of-mind return or cancellation may be subject to a fee equal to 5% of the amount paid for the canceled or returned merchandise, or $32 USD, whichever is lower.

This is the only cancellation or restocking fee. We will not add separate processing, packaging, handling, or outbound shipping deductions.

For an eligible return, the refund includes:

• The amount paid for the returned merchandise after discounts.
• Any applicable refundable sales tax.
• Original shipping charges if the entire order is returned, or the shipping amount attributable to the returned merchandise for a partial return.

We will deduct only the applicable fee described above. If your original shipping was free, we will not retroactively charge for it because of a return.

We will process an eligible refund within 7 business days after receiving and inspecting the returned item. We will notify you of the outcome and explain any reason an item does not meet the return conditions.

Refunds are issued to the original payment method. Your bank or payment provider may require additional time to display the credit.

If applicable law requires an earlier refund or a different remedy, we will follow that requirement.

6. Damaged, Defective, Incorrect, or Misdescribed Items

Please inspect your order when it arrives and contact sleevearmor@gmail.com promptly if something is wrong.

For a qualifying claim:

• No cancellation or restocking fee will apply.
• We will cover any required return shipping.
• You may choose a full refund instead of a replacement.
• The refund will include the amount paid for the affected merchandise, applicable refundable tax, and any original shipping charges attributable to it.

We may ask for reasonable information to understand the issue. If we confirm that the item does not need to be returned, we will process the refund within 7 business days of that confirmation, or sooner where required by law.

The standard 14-day change-of-mind return window does not limit applicable warranty rights or other legal remedies.

7. Cancellations Before Shipment

To cancel an order before it ships, email us as soon as possible.

If shipment can be stopped, we will cancel the order. A cancellation requested solely because you changed your mind may be subject to the fee in Section 5, where permitted by law and disclosed before purchase.

We will process the refund within 7 business days after confirming cancellation, or sooner where required by law.

If the order has already shipped, you may request a return under this policy. We cannot guarantee that a cancellation request will stop an order already being prepared for shipment.

8. Unshipped Orders, Delays & Cancellations by SleeveArmor

If we cannot ship within the promised timeframe, we will notify you and provide a revised shipping date, where available, together with the applicable option to accept the delay or cancel for a full refund.

Where required consent to a delay is not obtained, we will cancel and refund the unshipped merchandise as required by law.

No cancellation or restocking fee applies to cancellations resulting from our inability to ship as promised.

Refunds covered by the FTC’s Mail, Internet, or Telephone Order Merchandise Rule will be issued within the required deadline, including 7 working days for payments made using third-party credit cards, where applicable.

If we cancel because an item is unavailable or because of an obvious, material pricing or description error, we will notify you and provide a full refund without a cancellation fee.

9. Bundles, Discounts & Free Gifts

You may request a return of individual items from a bundle, provided they meet this policy’s conditions.

Refunds are based on the amount actually paid for each returned item after discounts. If the order does not show individual discounted prices, we will allocate the bundle price proportionally using the items’ standalone prices at the time of purchase.

We will not retroactively increase the price of items you keep because you return another item from the bundle.

For a promotion that requires a free gift to be returned, that condition must have been clearly disclosed before purchase. We will not deduct an undisclosed gift value from your refund.

10. Sale Items

Items purchased on sale are eligible for returns under the same terms as other items. Refunds reflect the price actually paid.

11. Your Refund Is Handled by SleeveArmor

Your return or refund request is handled by SleeveArmor. We will not make a refund owed to you conditional on whether our supplier or fulfillment partner reimburses us.

Any applicable legal rights take priority over restrictions in this policy.

12. Contact Us

SleeveArmor
Website: https://www.sleevearmor.com
Email: sleevearmor@gmail.com
Business mailing address: 6 HaSahlav Street, Nesher, Israel

This is our business mailing address, not a return address. Please email us for the correct return address and instructions for your order.